Support Center

Easynews Reset Date Changing

Why does my rebill date keep changing by 2 days?
This will occur if we receive a bank decline on your credit card.

We attempt to charge your credit card a total of three times. These attempts will occur every two days, thus pushing back your account renewal date by two days. If on the third attempt the credit card is still declined, our system will cancel the account. Please contact your bank regarding the decline response on the credit card. You may have to update your credit card details to reflect your current information if a new card was received and you never updated this information in your account profile.

If a cancellation occurs and you want to continue using Easynews, please sign-up again and make sure that you use the same username and password so the account is reactivated.

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