Support Center

Slow Speeds with Easynews

Why are my speeds slower than expected?
If you are experiencing slow speeds with Easynews, there may be an issue with the connection between you and us. While the route from you to Easynews (your outbound route) isn't as important to your download speeds as the connection from Easynews to you (your inbound route), an unreliable or slow connection from you to Easynews can affect your download speeds because we will not be receiving your requests for additional data fast enough to maximize your connection.

To attempt to get better speeds, please use our Route Selector tool to ensure that you're using the best possible port selection.

If you are still having speed issues after taking the suggested advice above, please contact us using the options available at our Support Center.

Did you find this article helpful?