Support Center

Billing Questions

Easynews Billing

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How do I contact Easynews Billing? You can contact Easynews Support for billing issues via email at our contact us page.

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Secure Credit Card Sign-Up

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Is my credit card secure with Easynews? Yes. None of your vital credit card information is transmitted in the open. If you click on the link to change your credit card information, it will take you to a secur...

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Secure PayPal Sign-up

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How does the PayPal signup process work? The PayPal process works similar to the credit card process. When you join Easynews and choose to pay with the PayPal option, you will be taken to the PayPal site whe...

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Multiple Charges from Easynews

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Why am I receiving multiple charges on my monthly statement from Easynews? If you are receiving multiple charges from Easynews on your monthly statement, there are either multiple accounts opened for that credi...

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Credit Card Declined During Sign-up

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My credit card was declined when trying to sign-up, what do I do? In most cases, a card was declined due a problem with the information you entered or due to a note by your financial institution rejecting cer...

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Purchasing More Gigs

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How do I purchase more gigs for Easynews? You can only purchase additional gigs if you are over the gigs available limit for the current billing cycle and locked out of the Member's Area. If you are over your ...

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Easynews Reset Date Changing

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Why does my rebill date keep changing by 2 days? This will occur if we receive a bank decline on your credit card. We attempt to charge your credit card a total of three times. These attempts will occur every ...

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Updating a Credit Card

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How do I update my credit card information? You can update your credit card information by going to our account edit page. Note: You will need to enter ALL relevant credit card information on the form, even if...

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Easynews Account Not Yet Reset On Rebill Date

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Today is my rebill date, why hasn't my account been reset? The server has thousands of accounts that it has to process, which includes resetting the billing, cancellations, and gig counters. The system does thi...

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The Autobuy Tool

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What is the autobuy tool and what does it do? Normally, if a user exceeds their gig limit, they are locked out of their account until the rebill date or until they manually purchase more gigs. You can set your...

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