Support Center

Announcements

Easynews Backlog - 03/14/2017 *UPDATED*

Last Updated:

***UPDATE - 4:00PM PST*** Our administrators have finalized their investigation at this time and we will continue to see the new content from the last few days catch up. This will take some time and they have ...

Read Article

NNTP Headers - 12/17/2016

Last Updated:

We are currently investigating reports of missing NNTP headers which would primarily impact customers who use an NNTP newsreader to access the service. While this would not impact the use of NZB files, it would...

Read Article

Your Easynews Gift!

Last Updated:

Happy Holidays from your friends at Easynews! As a token of our gratitude for your membership, we’re giving you the gift of Gigs! These gifts disappear on December 31st, be sure to claim them before they’re gon...

Read Article

Easynews backlog - 10/24/2016 - RESOLVED

Last Updated:

UPDATE - 10/26/2016: The issue that was causing the backlog with video files has been resolved and you should start seeing new video files coming in at this time. The backlog should be fully caught up within t...

Read Article

Scheduled VPN Maintenance: 9-16

Last Updated:

We are performing maintenance on our network in Chicago on Friday, September 16th. The work is scheduled to begin at 6am UTC and scheduled to last for 4 hours. While we do not anticipate needing all 4 hours to ...

Read Article

VPN Maintenance - Seattle - August 25th

Last Updated:

We will be performing maintenance of our Seattle VPN network on Thursday, August 25th from 8am-12pm UTC. This maintenance could make our Seattle VPN servers inaccessible for up to 4 hours. We recommend that you...

Read Article

LA Maintenance Completed

Last Updated:

Hello, We are performing maintenance on our LA farm today, it will be down until further notice. We apologize for any inconvenience this may cause. Thank you for your patience! Edit: The maintenance has been...

Read Article

LA Maintenance

Last Updated:

Hello, We are performing maintenance on our LA farm today, it will be down until further notice. We apologize for any inconvenience this may cause. Thank you for your patience!

Read Article

SSL Certificate Errors - 6/29/2016

Last Updated:

We are aware of SSL certificate errors that some of you are receiving when attempting to access Easynews via HTTP as well as the website seemingly not responding for others. We are currently working with our ad...

Read Article

Frankfurt Maintenance - 6/21/2016

Last Updated:

At 10am CEST we will be performing some upgrades which will require us to take the Frankfurt NNTP farm offline for about 2 hours. This will likely cause a slower than normal access time for NNTP in the EU regio...

Read Article