downloads extremely slow when using easynews vpn
Chris — Sep 14, 2016 07:08PM MDT
download speeds stop to a crawl when using your vpn today.
are there any issues at the moment ?
speeds are fine when not using the vpn.
I also tried a different server but no change in speed.
1 Community Answers
Wes - Sep 14, 2016 at 08:00PM MDT
Usenet Support Agent
I am sorry for the trouble. Please provide the following information if you haven’t already so that we can investigate:
- Server(s) affected (Please be specific)
• The Location you are connecting from
- Protocol(s) used ex. PPTP, L2TP and/or OpenVPN
- VPN Client (Our VPN software, OpenVPN, or the one built into your OS)
- Computer Operating System or iOS/Android version
- Any specific error(s) you might have been given. A screenshot and/or the log output from your client would be helpful. Please follow the instructions below to get us that information: