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Slow downloads

Kevin D — Sep 16, 2016 07:22PM MDT

Is something going on with Easynews? I've been getting super slow downloads of less than 1 Mbps even though my speed test is over 80 Mbps. I've tried to run the route selector program however it's timing out around 33%.


1 Community Answers

Kyle - Sep 16, 2016 at 08:16PM MDT

Usenet Support Agent

Hello,

I am going to present you with a lot of information, some of which you may already know. Regardless, please proceed through it slowly. If you have any questions as you go through it, let us know.

While the download speed ultimately depends on your own computer and it’s connection to the internet, I can give you some pointers as to what you can do in order to improve your connection:

Make sure that there aren’t any other downloads in the home happening while you are attempting your own downloads ex. background downloads for Windows/antivirus updates, bit-torrent downloads on your computer or other computers connected to your home network, and also misc. streaming video from other computers connected to your home network.

If you haven’t already tried, please restart your modem, router and computer in that order. Sometimes the connection can slow down because either these devices are stuck on a process that never properly ends, taking up resources it would otherwise use for data transfer. While this may seem irrelevant to you, it has been shown to resolve a great many of reported speed issues.

Some routers have what is called QoS or “Quality of Service” where it determines what data gets precedence – and that’s typically streaming media > HTTP > everything else. You may want to disable that to see if it helps. Some of our members have reported that their new routers also have by default something called “automatic bandwidth shaping” which performs a similar function, but whose purpose is to prevent over-use of the internet connection by limiting the overall download rate. If this is enabled, you must disable it. Consult your router user guide for more information on this.

Of course, we would be remiss to not mention that when a large amount of data is transferred from only one site, it is typical for the site, port or entire connection to be auto-throttled by either your ISP or a transit provider (the people that connect your ISP to us). This can be triggered by lots of data use in the neighborhood, or lots of use in a short period of time from your household. Verizon FIOS is the only ISP in the U.S. that we know of that doesn’t use throttling. See your ISP’s Network Management Policies for more information on that practice.

One other thing to check is to make sure that your internet subscription didn’t change (and thusly your download rate).

We now have a Port Selection option in your Preferences:

  • Vintage Preferences: https://members.easynews.com/preferences.html (under Universal)
  • 2.0 Preferences: https://members.easynews.com/2.0/user/prefs (under General)

= You may have already done this. You may have also misunderstood how it is supposed to behave. Keep reading. =

You can now choose which port you want to receive your HTTP or HTTPS Easynews downloads from, within the Easynews Preferences. For HTTP you can pick 81, 82, 83, 84, 85 or of course 80, and for HTTPS (which is SSL) there is 444, 445, 446, 447, or 448 instead of 443. Changing these ports will change the path the traffic takes to get to you. These paths will go across different providers so feel free to experiment and find the setting that works best for you.

Please note that changing the port will not affect CURRENT download speeds, but speeds of the downloads that are initiated AFTER the change. You will also want to give the server about a minute after each port change as the change made in the actual servers take a little time to manifest. Lastly, you should check to see if the change actually saved. Some web browsers like Internet Explorer require Compatibility Mode to be enabled before it will render our webpage correctly.

Regards,
Easynews Support

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