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vpn configuration error

Ty Harris — Jun 12, 2017 08:48AM MST

I am unable t connect to the vpn and get the following message:
"configuration error"

1 Community Answers

Support - Jun 12, 2017 08:52AM MST Best Answer

We are currently aware of a bug in Windows that will sometimes not allow our client to make the necessary changes to your connection. At this time the only work around we have is to try the following:

  • Open the Easynews VPN software
  • Open your Windows Network and Sharing Center
  • With the Network and Sharing Center window open, attempt to connect to a server.

In our testing this has allowed the client to make the necessary changes just by having that window open.

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