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hidden files

John — Jun 24, 2018 12:49PM MST

If I do a search for something and get a reply back there are 5 files but only 3 are shown with 2 hidden. Can they be accessed? If so -- how? What type are they?

1 Community Answers

Support - Jun 24, 2018 01:46PM MST Best Answer

This is related to your search filters that are hiding these files. The specific filters are the Spam and “Remove Duplicates” filters. The Spam Filter can be viewed at the link below whereas the “Remove Duplicates” filter is a check box in the right column right of your advanced search.
Spam Filter:
Advanced Search:

Please let us know if you have any further questions by click the “Email Us” link to the right.

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