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Home > Account Recovery > Troubleshooting a Blocked Easynews Account
Troubleshooting a Blocked Easynews Account
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Troubleshooting a Blocked Easynews Account

A blocked Easynews account typically results from too many failed login attempts or outdated connection settings. These blocks are temporary and serve to protect account access. Here's what to do next.

Pause Before Retrying

If login attempts have been unsuccessful, stop trying for at least 15 minutes. Repeated access attempts during this window may keep the account blocked longer.

Close All Newsreader and Web Sessions

Exit your newsreader and close any browser sessions connected to Easynews. Leaving any client or Web session open may prevent the block from clearing.

Contact Support with the Following Details

Send a message to Easynews Support including:

Once this information is received, our team will follow up to help restore access.

Tips to Avoid Future Lockouts

  • Make sure login credentials are accurate and up to date

  • If using a VPN, check that the IP address isn’t associated with unusual access patterns

  • Avoid simultaneous access from multiple devices using mismatched credentials

Still Need Help?

Visit the Easynews Support Center for more information or to submit a ticket.

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