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Article Access Not Resuming on Easynews
If you're using Easynews and article access doesn't resume after a pause, the issue may stem from browser settings, VPN configurations, or Internet interruptions. This guide walks through steps to troubleshoot and resolve the issue.
Step 1: Check Internet Connection
Intermittent or unstable Internet access may interfere with Easynews. If you were disconnected from the Internet while accessing articles, Easynews may not automatically reconnect once service is restored. Refresh the page or re-enter the group or search to reestablish the connection.
Step 2: Refresh the Page or Restart Your Search
If article access was paused or interrupted:
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Refresh the browser tab.
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Restart your search or revisit the same group via the Easynews Indexer.
This helps initiate a new session and may restore access.
Step 3: Disable VPN or Proxy Services
Some VPN or proxy configurations interfere with Web access to Easynews. Try disabling these services and refresh the page. If access resumes, adjust VPN settings to allow proper connectivity.
Step 4: Clear Browser Cache and Cookies
Corrupted cache or cookies may prevent session data from updating correctly. To fix this:
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Open your browser settings.
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Clear the cache and cookies.
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Restart the browser and log in again to Easynews.
Step 5: Use a Different Browser or Device
If the issue persists, try accessing Easynews from another browser or device to rule out local issues.
Step 6: Try a Separate Download Manager
Some browsers may have trouble handling longer or larger article access sessions. Using a dedicated manager may help stabilize access. We recommend:
These tools may improve performance and help resume access more reliably.
Step 7: Contact Easynews Support
If none of the above steps restore access, contact Easynews support. Include as many details as possible, such as:
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Browser and version
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Device and operating system
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VPN or proxy information (if applicable)
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What steps you’ve already tried
