I just added a file (or files) to a zip queue, but the queue is still empty, what's wrong?

If queued files do not appear, there is likely a cache issue with your ISP or PC. First, check the top of the Zip Manager page for any messages. If there are no messages telling why the files were not added, clear your temporary internet files (called the "cache" in most browsers) and delete your cookies. We suggest using our other port options by changing your preferred port to bypass any proxy or cache servers that your ISP may be using that may contribute to this problem.

Click the "refresh" link on the Zip Manager page then try to add the zip again. It should now appear in the default zip queue.